Hilton Oakland Airport

Average - Location, Location, Location We booked the Hilton Oakland Airport for its proximity to the airport, perfect for our early morning flight. Unfortunately, convenience was the only perk of our stay. The hotel's decor felt like a trip back in time - think dated furniture and a very "retro Hilton" vibe. While some might find it charming, we were hoping for something more modern. Arriving at 1am, a working air conditioner was crucial. However, ours wasn't functioning properly. Despite adjusting the thermostat, the room remained uncomfortably warm throughout the night. Waking up hot and sweaty at 5am, I opened the window for some relief, only to be met with constant noise from outside. Trying to address the air conditioning issue was another challenge. The phone in the room was broken! Hoping for a resolution in the morning, I used the live chat function at 8am. Disappointingly, there was no response until a mere 15 minutes before our 11am checkout - far too late to be of any help. To add insult to injury, our bathroom only had one towel. With the broken phone, requesting more was impossible. On top of that, housekeeping knocking repeatedly at 8am unnecessarily disrupted our sleep. The only solution offered was a late check-out at 1pm, which arrived way too late for our travel plans. This stay fell short of Hilton standards, especially for a Diamond member like myself. The malfunctioning air conditioning, broken phone, lack of response on live chat, inadequate towels, and unnecessary housekeeping disruption significantly impacted our experience. If you're looking for a comfortable and convenient stay near the Oakland Airport, I recommend exploring other options. There are better hotels available that won't leave you feeling sweaty, frustrated, and disappointed.

Past its Prime, Still has Grime Boy, is this hotel Old and barely keeping it together. Our first room had an overwhelming burning smell. When we opened the sliding glass door to air it out, we found it did not re-lock. We tried to call the front desk and the phone jack could not stay in the receiver (called via the app). We got a different room via the front desk (which was fine); but, it's clear that the owners are making no more investments in the hotel. Everything is dated from the lucite bathroom lite covers to the stained beige carpet and wallpaper. I would not recommend this property for anyone as it's too expensive for the lack of care and maintenance that this property lacks.

Worth a visit! I am always dismayed that the reviews on this hotel are so low. We stay at this Hilton whenever we fly out of OAK. The staff are always kind and considerate. Getting a shuttle couldn't possibly be easier. We generally will park at long term parking - take the parking shuttle to the airport and then this Hilton's shuttle will pick us up. Yes - the rooms are a bit out of date - BUT - honestly if the many, many times we have stayed here we have always left glad for our decision.

Great Five Star Hotel I spent a night at this hotel and I enjoyed it. It is not located in a bad area at all, that part of town is near the airport and is kept neat and clean. The hotel is safe, it has a gated entry and the rooms are clean and safe. I did not visit the bar howeer the building arrangements are nicely arranged.

Hilton’s armpit Skip this location. It sucks. It is noisy. The restaurant is subpar. The buildings are breaking down and there are problems everywhere. Very poor customer service. Stay elsewhere. Buyer beware! Skip this location!