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United States
Illinois
Itasca

The Westin Chicago Northwest

Itasca, Illinois United States of America

The Westin Chicago Northwest
3.6
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Property Location
When you stay at The Westin Chicago Northwest in Itasca, you'll be in the business district, within a 15-minute drive of Woodfield Mall and Schaumburg Convention Center. This hotel is 11.3 mi (18.2 km) from Donald E. Stephens Convention Center and 8.5 mi (13.7 km) from Allstate Arena.

Rooms
Make yourself at home in one of the 416 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Amenities
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Dining
Stop by the hotel's restaurant, Market Place, for lunch, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Itasca? This hotel has 43817 square feet (4071 square meters) of space consisting of conference space and 19 meeting rooms. Self parking (subject to charges) is available onsite.

Fine Print

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
jeegdg
|1 review
108 days ago
Horrible Awful! It’s been 8years since I’ve stayed at this hotel and now I remember why i wouldn’t stay there before. The heat in the room was stifling and no way to adjust.. and during a 5 night stay I had hot water only 1 of those days (none ever in the sink, shower only 1 day). I will definitely be finding another hotel to stay in.
502briellew
|1 review
164 days ago
Misleading From the beginning of the stay, I reserved a two bedroom, 1150 sq.ft King Suite. “Newly Renovated”, is what my Bonvoy app said, it was not. I was woken up by sawing, hammering, and stapling from the ceiling as they were currently under construction. The suites have not been renovated. I try to shower, the water won’t even get hot. After that, I just wanted some breakfast so I tried ordering room service and it didn’t work, they apologized for that too. Not to mention, the staff at The Westin hotels are known for their EXCEPTIONAL service, the staff and service members were not helpful and quite rude. I have to give the front desk woman credit, (Tianna)? She was the only one that tried to accommodate although moving us to a lower, guest room, was unacceptable. She was the only one that gave the BONVOY experience. This has been the worst The Westin Hotel experience, I’ve had as a Bonvoy member.
randyi866
|1 review
178 days ago
Annual conference made great by Julio and Miguel! We've had our annual conference at this location a few times and every time we're there it's been fantastic. The banquets and event staff are amazing. Julio and Miguel were attentive, personable, and communicated with us throughout the event to make sure we were taken care of and had everything we needed. Those two helped us tremendously whenever last minute changes were needed. They handled everything quickly and professionally. I will recommend we come back next year specifically because of the high level of service we received from Julio and Miguel. The event staff was also great. I didn't catch any of their names but whenever we needed help troubleshooting any of the microphones or the sound system, they were there immediately. 10/10 experience. Thank you all for a wonderful conference.
lukeskywahlker
|1 review
185 days ago
Lovely suit but loud beats Fantastic suit on the seventh floor with abundant master bedroom space, sprawling bathroom, lovely shower, nice secondary bed in living room, we found a good mini fridge with frozen section, quality view of the fountains, and easy check-in and elevator up. Only issue was surprisingly loud music blasting from outdoor speakers for a wedding at the Westin's event center. Noticed other reviews had experienced the same, very unusual to have consistently obnoxious beats at a facility mainly used for sleeping.
DelrayMike7
|1 review
190 days ago
Short stay. Good experience. One night only for a wedding at the hotel. Room on the 12th floor was good sized, clean and comfortable. Bathroom was a little tight. TV, Air conditioning and room shades all good. Some reviews mentioned lobby noise issues, but I didn't find the hotel exceptionally loud - granted I was on the 12th floor. Definitely some kids running around the hotel. Wedding function was well managed with good service and food. Same with lobby bar/restaurant. I would stay here again.

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