One of the greatest hotel experiences we have had (and we travel often). We really appreciate their attention to detail and friendly approach. The historic property is beautiful. We will be back to Milford soon!

I loved the location, costumer service and the style of the hotel. Also, loved the fact the they have two restaurants in the hotel, breakfast and dinner was awesome. I will definitely be back with my family.

Terrible experience. We stayed at this inn for three days over Labor Day Weekend to attend a family funeral. It was an unexpected death, and we had to find something nearby, so we booked it, but it cost $4700 for two rooms. When we got to the hotel on Friday we told the staff attendant at the desk that we would be staying until Monday, as planned, but our daughter and son-in-law would need to leave on Sunday (a day early). We asked to have the fee for their room on Sunday night deducted from our bill. The night attendant was pleasant and said she thought it would be no problem, but we should check with the manager tomorrow. We asked for the manager several times over the next few days, and explained why we needed to talk with her, but the staff kept telling us to check back later. As our stay progressed, we were completely stunned by the rudeness of the staff. They serve a breakfast buffet from 8:00-10:00 AM each day, but it is not ready by 8:00 and then they run out of food. They offered trays of scrambled eggs, bacon, and potatoes (same menu) each day but repeatedly ran out of eggs. One morning we overheard a guest politely asking the staff if they could bring out some more eggs after they had been waiting for about 45 minutes. The waitress responded, "The eggs will be coming out again soon. And I don't want to hear you say that Christmas is coming soon, too!" The eggs did not appear until the breakfast was nearly over. They did offer delicious jars of homemade yogurt with granola and fruit. However, they ran out of the yogurt one day by 9:00 AM. The coffee was terrible. I asked if it was possible to have a cup of cappuccino, and the waitress responded with a curt, "No!" On Sunday morning when our daughter and son-in-law were checking out, we asked again about deducting the room from our bill since they were leaving a day early. The staff member at the desk said they would not be able to deduct it because it was a holiday weekend, and they could have rented out the room for Sunday night if they had known. This was despite multiple other family members also staying at the inn, and we had reserved and had a huge dinner at the restaurant downstairs (Bar Louis) the night before for our whole extended family of 25. We had all spent a lot of money at the inn that weekend. To top off the experience, when my husband and I returned to the inn on Sunday night after a long day of post-funeral activities, we went to the restaurant for dinner, As we approached the host, he said, "Don't even think about having dinner here tonight. We are closed now." It was 7:55 PM and the restaurant scheduled to close at 8:00. Two of my family members were having dinner on the porch. We went to the front desk and asked if they could make an exception for us, explaining that we had stayed at the inn all weekend and we were there for a funeral. The only other place we could find that was open was the diner down the street. The woman at the desk answered with a blunt "no." There is no hospitality at this inn. In all the years we have traveled, we have never been treated this way. It was astonishing.

Horrible lunch awful food This was the worst experience and it cost $75 without tip. Not sure where to start. None of us finished our meal. My dad's omelette was bland. My mom's salad was awful the lettuce was wilted and had only five green beans on the salad that were hard. My burger did not taste right. Honestly I've had better burgers at Red Robin. WHAT A HUGE DISAPPOINTMENT!!!!! To top things off we drove over an hr for lunch! You got to do better and we want some satisfaction!

Good just not as GREAT as it could be! Exquisitely appointed and well maintained historic property. My husband and I enjoyed a quiet one night stay in this charming hotel. We chose a room with a balcony overlooking the water fountain below where we enjoyed wine and appetizers (self provided). There aren't a lot of nice places in town to dine, so this was a good way to go. The staff was a mixed bag. The lady who checked us in in the evening was lovely. The lady who was running things in the morning, not so much - unfriendly, looked stressed out while managing the breakfast (for only 3 people in the dining room) and in general, seemed annoyed with the thought of helping us. We asked if we could use the complimentary bikes for a short ride around town when we went to check out early (check out was 11a, we checked out of our room at 10:15a). She made a mild stink about it. We couldn't figure out why, after all, our room was vacated early and we just wanted to borrow two of the 8+ available bikes for 30 mins or so. We would have used the bikes earlier but we were waiting for the rain to stop. The breakfast leaves a lot to be desired. Given the luxury this hotel attempts to imply (and it's price point), the breakfast is basic. The coffee was weak, the reheated quiche looked overly cooked as were the potatoes, the fruit was your basic melon mix. The croissants were a nice touch but there was nothing special about the breakfast. Add some jam, some berries to the fruit...it wouldn't take much. Sadly it was lacking the "excite and delight!"