Hertfordshire DisabledGo Survey Question Title * 1. Is this the first time you have used the Hertfordshire DisabledGo Access Guide? Yes No OK Question Title * 2. How did you first hear about the Hertfordshire DisabledGo Access Guide? A search for the venue on an internet search engine A search for the venue on the DisabledGo site A link from another website Hertfordshire County Council staff Other (please specify) OK Question Title * 3. Which of the following reasons have you used the Hertfordshire DisabledGo Access Guide? Locating accessible toilets or changing places Looking at access at entertainment, culture or leisure venues (for example pubs, restaurants or cinemas) Looking at access at public or professional services venues (for example council offices, vets or banks) Looking at access at retail or shopping venues (for example stores, supermarkets or shopping centres) Looking at access at travel venues (for example bus stations, rail stations or petrol stations) Looking at access at accommodation venues (for example hotels, B&Bs or hostels) Looking at access to a combination of venues Other (please specify) OK Question Title * 4. How easy or difficult is the DisabledGo website to use? Very easy Easy Neither easy nor difficult Difficult Very difficult OK Question Title * 5. Did you find the information you were looking for? Yes No If no, please let us know what you searched for so we can look into it OK Question Title * 6. How easy or difficult was the information on the Hertfordshire's DisabledGo Access Guide to understand? Very easy Easy Neither easy nor difficult Difficult Very difficult OK Question Title * 7. Would you use the Hertfordshire DisabledGo Access Guide again? Yes No If no, could you let us know why? OK Question Title * 8. Would you recommend the Hertfordshire DisabledGo Access Guide to a friend? Yes No If no, could you let us know why? OK Question Title * 9. What type of venues do you find the Hertfordshire DisabledGo Access Guide useful for? Cafes or restaurants Cinemas or theatres Family or children’s centres Hospitals Hotels or guest houses Leisure facilities Parks or open spaces Pubs or bars Shops and shopping centres Tourist attractions Other (please specify) OK Question Title * 10. DisabledGo will shortly be redesigning their website, what changes would you like them to include? OK Question Title * 11. DisabledGo will be producing a mobile app, so people can use their access information while they are out and about. Would you use the app? Yes No If no, why not? OK Question Title * 12. Are there any features you would like to see on the App? OK Question Title * 13. When DisabledGo launches their new website they are thinking about changing their name to AccessAble or Accessibility Checker. Do you think this is a good idea? Yes No Comments OK Question Title * 14. Contact Information Name Email Address Phone Number OK DONE