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Smart Video Calling for the Home with 10” Touch Screen Display - Black

4.5 out of 5 stars 6,527 ratings

$258.99
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Style: 10" Touch - Black
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Purchase options and add-ons

Brand Meta Portal
Model Name 10" Touch - Black
Memory Storage Capacity 8 GB
Screen Size 10 Inches
Display Resolution Maximum 1280x800

About this item

  • A more natural connection. Smart Camera adjusts automatically so you can move freely and stay in frame, while Smart Sound ensures you can easily be heard.
  • Call anyone, anywhere. Use apps like Messenger and WhatsApp to connect with friends and family—even if they don’t have a Meta Portal.
  • Designed for the home. With a sleek picture frame design, quick setup and intuitive voice and touchscreen controls, Portal fits easily and seamlessly into your home.
  • Privacy by design. Easily disable the camera and microphone, or block the lens with the camera cover.

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What's in the box

  • display, USB-C cable
  • Product guides and documents

    Product information

    Technical Details

    Collapse all
    Standing screen display size ‎10 Inches
    Screen Resolution ‎1280 X 800 Pixel
    Max Screen Resolution ‎1280x800
    Card Description ‎Integrated
    Wireless Type ‎802.11ac
    National Stock Number ‎899-00080-02
    Brand ‎Meta Portal
    Series ‎10" Touch - Black
    Item model number ‎899-00080-02
    Operating System ‎Portal
    Item Weight ‎2.28 pounds
    Product Dimensions ‎10.25 x 0.91 x 7.06 inches
    Item Dimensions LxWxH ‎10.25 x 0.91 x 7.06 inches
    Color ‎Model
    Rear Webcam Resolution ‎13 MP
    Processor Brand ‎Portal
    Flash Memory Size ‎16
    Power Source ‎Corded Electric
    Batteries ‎1 Lithium Ion batteries required.

    Additional Information

    ASIN B07XPDYRRJ
    Customer Reviews
    4.5 out of 5 stars 6,527 ratings

    4.5 out of 5 stars
    Best Sellers Rank #333 in Webcams & VoIP Equipment
    Date First Available September 17, 2019

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here

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    Product Description

    The entire Meta Portal family is video calling designed to bring people closer. Simple to set up and fun to use, Portal is a smart video calling device for a closer connection to friends and family—wherever they are. Whether you’re having meaningful conversations or getting help with a recipe, it’s easy to make smart video calls to anyone via Messenger, Whatsapp, Zoom and more–even if they don’t have a Portal. And once you’ve connected, Smart Camera pans and zooms to keep you in frame so you can move and talk naturally, while Smart Sound minimizes background noise and enhances your voice. Working from home becomes easier as you free up your laptop with a dedicated calling screen for conference calls and screen sharing via Microsoft Teams, Webex, Zoom and Workplace. An expanding AR library lets you blur backgrounds or add effects to liven up calls, while StoryTime uses AR, animation and music to let you tell immersive bedtime stories to loved ones anywhere in the world. And when your calling is done, Portal’s picture perfect frame will display your favorite photos from Instagram, Facebook or uploaded from your phone via the Portal app. With Alexa Built-in, you can control your smart home and connected devices with the sound of your voice. Explore with Portal’s browser and, with additional account activations, enjoy music with Pandora and Spotify or content via Facebook Watch and more—all with room-filling sound. Portal’s simple privacy settings mean you can easily disable the camera and microphone, or block the lens with the camera cover. All Messenger and WhatsApp calls are encrypted. Portal needs a wireless internet connection and AC power. Portal voice command availability varies. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply. Your employer may restrict your ability to login to third-party video-calling apps on Portal.

    Customer reviews

    4.5 out of 5 stars
    6,527 global ratings

    Review this product

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    Customers say

    Customers find the tablet easy to use, particularly for older people, and appreciate its clear picture quality and sound. The device is effective for video calling with family and works well as a digital photo frame. While some customers consider it good value for money, others find it a waste of money. The Alexa integration receives mixed feedback, with some loving the feature while others report Alexa cannot answer or make calls. Connectivity is also mixed, with some customers successfully staying in touch with friends while others report issues with certain public WiFi networks.

    AI-generated from the text of customer reviews

    94 customers mention "Ease of use"75 positive19 negative

    Customers find the tablet easy to use, particularly for older people, with one customer noting it requires only 3 to 4 word commands.

    "...guided me through the process, and once connected, the user interface was intuitive and easy to navigate...." Read more

    "...It is very responsive to your commands. As for a slide show, there are some limitations in a size of the file...." Read more

    "...Simple enough for her to use, no remote controls to learn… LOVE LOVE LOVE" Read more

    "...It’s incredibly easy to set up and use, and the design looks sleek and modern. This has truly transformed how I stay connected with loved ones...." Read more

    69 customers mention "Picture quality"59 positive10 negative

    Customers appreciate the picture quality of the tablet, describing it as great and clear, with one customer noting its immaculate crisp auto-focused display.

    "...The sound quality is excellent, providing clear and crisp audio during calls...." Read more

    "...Just say; "Hey, Portal..." and it is ready for your command. Video quality is good. Just say "play tango", or "stop music" or whatever you need...." Read more

    "very clear picture when we are face timing with my oldest son and family" Read more

    "...I can vouch for the clear sound and the crisp visual- and the especially nice feature of the camera following your movement...." Read more

    67 customers mention "Video calling"65 positive2 negative

    Customers appreciate the tablet's video calling capabilities, particularly for connecting with family and friends, and using it for WhatsApp video calls.

    "...and skills and you can view Alexa enabled cameras and work Alexa enabled smart devices. I have used those features myself on the portal...." Read more

    "...It makes conversations feel more natural and immersive, especially when you have young kids or pets running around...." Read more

    "...At the end of it all this device has made video calling with family and friends so easy!..." Read more

    "I love it for communication with my 100year old, independently living rather deaf mother...." Read more

    57 customers mention "Sound quality"48 positive9 negative

    Customers find the sound quality of the tablet excellent, with good speaker performance, and one customer specifically mentions it works well for communication with hearing-impaired individuals.

    "...The built-in speakers deliver impressive volume and bass, enhancing the overall video calling experience...." Read more

    "...Everyone in my conference call was blown away on the video and sound quality. Also, did I mention how affordable this is?..." Read more

    "...Good connection. Loud volume." Read more

    "...I can vouch for the clear sound and the crisp visual- and the especially nice feature of the camera following your movement...." Read more

    160 customers mention "Functionality"103 positive57 negative

    Customers have mixed experiences with the tablet's functionality, with some saying it works well and is excellent, while others report very limited capabilities and mention it stopped working after about 11 weeks of use.

    "...It has Zoom, Bluejeans, Work live and other work services that are not full services. You can't type in the chat...." Read more

    "...The camera is top notch, and I love that it follows me around while I'm hands free! I don't have to hold this device at all...." Read more

    "...So functionality is WAY WAY down. I notice the amazon listing still shows "alexa built in" which is no longer true...." Read more

    "...The microphone works nicely even from faraway. Just say; "Hey, Portal..." and it is ready for your command. Video quality is good...." Read more

    62 customers mention "Value for money"30 positive32 negative

    Customers have mixed opinions about the tablet's value for money, with some finding it a great product for the price while others consider it a waste of money.

    "...Overall, it is too glitchy and not advanced enough for the price, in my opinion...." Read more

    "...I love the FB Portal because it's cheaper than a laptop and I just wanted something to do the bare minimal and I didn't want a tablet either...." Read more

    "...They need an update to change the ringtone settings. It's practically half useless. If we need to get a hold of her, 100% chance we can't...." Read more

    "...extra, this is a good addition to your home or as a nice, inexpensive gift." Read more

    46 customers mention "Alexa integration"27 positive19 negative

    Customers have mixed experiences with the Alexa integration: while some love the feature and enjoy using it to play music and videos, others report that Alexa cannot answer or make calls and that the voice command system is not working.

    "...You can ask Alexa questions, you can use routines and skills and you can view Alexa enabled cameras and work Alexa enabled smart devices...." Read more

    "This product USED to be way awesome. But no more. It used to have alexa built in...." Read more

    "...It's nice to see the slide show of our latest trips and hear the music from Pandora or any other music application...." Read more

    "...ALEXA will not make calls. So if yiu say alexa call mom, it will tell you it is not supported and tell you to use your phone app...." Read more

    41 customers mention "Connectivity"26 positive15 negative

    Customers have mixed experiences with the tablet's connectivity, with some finding it a great way to keep in touch with friends and kids/grandkids, while others report issues with availability and compatibility with certain public Wi-Fi networks.

    "...I found it perfect for catching up with friends and family, even in noisy environments. Setting up the Facebook Portal was a breeze...." Read more

    "...having problems with the picture freezing, audio freezing and calls not connecting or taking WAY too long to connect or not at all...I know that it..." Read more

    "...it's helped me stay connect with friends and I'm definitely going to be using this for work calls as I continue to work from home." Read more

    "Bought this for someone to contact their family overseas. Good connection. Loud volume." Read more

    Its good if you buy extra cheap
    4 out of 5 stars
    Its good if you buy extra cheap
    Bought for under forty months ago. For video calls, i think its better than echo show. Has more apps too. But if youre knee deep in the amazon eco-system like me, i prefer the echo show 8 more(although alexa is really needy and kinda annoying). I use the portal for video calls and as a 2nd "tv" to watch youtube, tubi, etc. Extra cheap, go for it. About same price as an echo show, i'd go echo show.
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    Top reviews from the United States

    • Reviewed in the United States on May 5, 2021
      Style: 10" Touch - BlackVerified Purchase
      I have the 1st Gen and decided to buy this upgraded model. I love them both

      Let me start off by saying if you are not a Facebook user than this may not be the device for you. It's for voice and video chatting with family and friends on Facebook or WhatsApp. It has other apps like Facebook Watch and live [Updated, Live is no longer available]. It has Zoom, Bluejeans, Work live and other work services that are not full services. You can't type in the chat. [Update you can use chat features.]

      It has Alexa, but it's not a full version. It does not have drop in or call because that is an Amazon feature on the Echos and Dots.

      You can ask Alexa questions, you can use routines and skills and you can view Alexa enabled cameras and work Alexa enabled smart devices. I have used those features myself on the portal.

      You can use Alexa to play your Spotify, Iheartradio, Amazon music or Pandora accounts. If you don't have those accounts, Iheartradio is the best free one because as of right now, there is no sign in to use it and it does have advertisment.

      If you are not a Prime member, you can still use Alexa, just download the Alexa app to your phone, not the Amazon Prime App unless you are a paid Prime member. I have both on my phone because I am a Prime member.

      The browser is powered by Google and there are some limitations. You can't use the Facebook camera or microphone on websites. You can watch Youtube videos, you can go to the Amazon website, sign in and watch Prime Videos if you are a Prime member. You can watch movies on the Disney+, Hulu, HBOMax and Philo websites, if you pay for those services. I have also done that on the browser. You can't watch Netflix on the browser because Netflix doesn't allow it. It will only play trailers. A Netflix app may be coming soon on the FB Portal.

      You can use the browser to shop, sign in to email accounts, watch your local live news at their websites, watch Youtube or listen to Youtube music with or without a subscription. Just think of it as an extra TV or non portable laptop. You just can't download or upload to the FB Portal.

      Now for Non Facebook users. I have another 1st Gen Portal that is no longer connected to Facebook (mainly because I want to use it for entertainment outside) so this option is for you. I used the WhatsApp sign in to activate that Portal. You can only voice and video chat with WhatsApp users (no one really calls me on that app anymore). You cannot use any Facebook features. You can activate Amazon Prime if you are a member and still watch Prime Videos on the browser along with what I mentioned above. You can use Alexa to play your Spotify, Iheartradio, Amazon music or Pandora accounts or use Iheartradio no sign in.

      Use the browser like I mentioned above and Alexa.

      I love the FB Portal because it's cheaper than a laptop and I just wanted something to do the bare minimal and I didn't want a tablet either. Using Facebook is a bonus because a lot of my family and friends use messenger or messenger rooms. Love the camera when it follows you or zoom in on others in the room.

      Overall I am happy with this product and it does everything that I need it do.

      Update July 4th, 2021
      For you karaoke lovers. You can connect a Bluetooth speaker to the Portal, connect a
      Bluetooth microphone to your speaker and go to YouTube on the Portal. On YouTube you can find your favorite song with lyrics or if you have Amazon music (some songs show the lyrics) you can have a fun karaoke party inside or outside. I use my Portal, the entertainment one to do that.
      If you decide to use one outside, I would suggest you use it in a canopy tent or not directly in the sun and not in the rain.

      You can also use it over a family or friends house if they allow you to use their internet. If it's connected to Facebook you will get interrupted with calls.
      160 people found this helpful
      Report
    • Reviewed in the United States on July 19, 2023
      Style: 10" Touch - BlackVerified Purchase
      I recently had the opportunity to try out the Facebook Portal, and I must say, it’s a game-changer for staying connected with loved ones. The device boasts impressive features, making it more than just a regular video calling tool.

      One of the standout features is the smart camera technology. The camera automatically follows you as you move around during video calls, ensuring you stay in the frame without the need for readjustments. It makes conversations feel more natural and immersive, especially when you have young kids or pets running around.

      The sound quality is excellent, providing clear and crisp audio during calls. The built-in speakers deliver impressive volume and bass, enhancing the overall video calling experience. I found it perfect for catching up with friends and family, even in noisy environments.

      Setting up the Facebook Portal was a breeze. The device guided me through the process, and once connected, the user interface was intuitive and easy to navigate. The touchscreen display is responsive, making it simple to access apps and features.
      9 people found this helpful
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    • Reviewed in the United States on June 3, 2021
      Style: 10" Touch - BlackVerified Purchase
      The verdict is in...this is a must have product in every house that does video calling. The camera is top notch, and I love that it follows me around while I'm hands free! I don't have to hold this device at all. Everyone i know has facebook or whatsapp and it was so easy to make the calls.

      The music, and entertainment features are great when I need to have some sound in the background, or want to pull up a show on netflix.

      I also tried using Zoom on this and just WOW, game changer for those that are working from home. Everyone in my conference call was blown away on the video and sound quality.

      Also, did I mention how affordable this is? highly recommend this!

      I know folks are skeptical of Facebook because of privacy, but I trust this device and delivering on what it says it does. If you aren't a bad person than there really isn't anything you should be afraid of. Did you trust Amazon, Google or Apple the same way?

      At the end of it all this device has made video calling with family and friends so easy! it's helped me stay connect with friends and I'm definitely going to be using this for work calls as I continue to work from home.
      5 people found this helpful
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    • Reviewed in the United States on November 15, 2022
      Style: 10" Touch - BlackVerified Purchase
      I have connected the unit in the kitchen were we spend plenty of the time to prepare the food, having a coffee, or gathering for a dinner. It's nice to see the slide show of our latest trips and hear the music from Pandora or any other music application.
      Meta portal is relatively easy to setup by connecting to your Facebook or multiple applications for music.
      The microphone works nicely even from faraway. Just say; "Hey, Portal..." and it is ready for your command. Video quality is good.
      Just say "play tango", or "stop music" or whatever you need. It is very responsive to your commands.
      As for a slide show, there are some limitations in a size of the file. If it is too large, the picture will be shown 3 times.
      You still can browse YouTube or other apps included with a portal or browse the internet (touch screen).
      So, if you don't need anything extra, this is a good addition to your home or as a nice, inexpensive gift.
      11 people found this helpful
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    • Reviewed in the United States on April 7, 2025
      Style: 10" Touch - BlackVerified Purchase
      Bought this for someone to contact their family overseas. Good connection. Loud volume.
    • Reviewed in the United States on March 23, 2025
      Style: 10" Touch - BlackVerified Purchase
      very clear picture when we are face timing with my oldest son and family
    • Reviewed in the United States on February 3, 2025
      Style: 10" Touch - BlackVerified Purchase
      I love it for communication with my 100year old, independently living rather deaf mother. Simple enough for her to use, no remote controls to learn… LOVE LOVE LOVE
      One person found this helpful
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    Top reviews from other countries

    Translate all reviews to English
    • Cobrador
      5.0 out of 5 stars Hey Portal!!!
      Reviewed in Canada on February 24, 2024
      Style: 10" Touch - BlackVerified Purchase
      Value for money...
    • Graeme
      5.0 out of 5 stars Ordered from Australian site, posted from USA
      Reviewed in Australia on April 26, 2021
      Style: 10" Touch - BlackVerified Purchase
      The product is excellent. What I did not like was that I specifically ordered this item from Amazon Australia as I expected it would have a factory fitted AU plug.

      It came from the USA with their non compatible plug. I then had to source an adapter. This is not acceptable, those adapter plugs are loose fitting and never as good as the dedicated plug and its another item to be lost or mislaid. The AU site should have stated the item as being sourced outside AU with a non compatible factory plug.

      That fact may or may not have affected my decision to purchase from Amazon. The delivery time and product was excellent just disappointed no transparency in as above
    • Nightfall
      5.0 out of 5 stars Delivery was seamless
      Reviewed in the United Kingdom on July 13, 2024
      Style: 10" Touch - BlackVerified Purchase
      The Portal is an amazing piece of kit. I would not be without one. All my family have one now too.
    • Ernesto Ponce Cervantes
      5.0 out of 5 stars Te sigue al caminar
      Reviewed in Mexico on April 23, 2023
      Style: 10" Touch - BlackVerified Purchase
      Excelente para hacer conferencias en vivo . Me gusta mucho la funcion que te sigue y te encuadra. Excelente sonido.
      Report
    • Annie Boulerice
      5.0 out of 5 stars Facile a utiliser !!
      Reviewed in Canada on August 12, 2021
      Style: 10" Touch - BlackVerified Purchase
      Très agréable pour communiquer en vidéo , belle image , volume intéressant , je suis satisfaite de mon achat !!